Making your life easier


Thinking of applying for help from the Benevolent Fund?

• We have what we believe is a generous approach to income/savings when considering grant requests.
• We aim to make speedy grant decisions.
• We have a high percentage rate of grant approval.


About us

The NatWest Group Pensioners Benevolent Fund (formerly known as the RBS Group Pensioners Benevolent Fund) is a UK registered charity for retired employees and their dependants and is totally independent of the Bank. It is managed by a board of Trustees, all volunteers, who are current and retired employees themselves.

If you are retired, receive a pension from a current or former company of the NatWest banking group, or you contributed to one of the group’s pension schemes during your employment but transferred your pension to another provider and are now taking the benefits, you (and your dependants) are eligible to apply.

The Fund was set up in 1979 with a donation of £1000 from the NatWest Group Pensioners’ Association. Since its launch, no funding has been received directly from the Bank. Instead, income has been received from legacies, bequests and donations from retirees, and deposit interest and dividends from investments. Over the last twenty four years, the Fund has awarded more than 400 grants totalling almost £440,000 to pensioners needing a helping hand. Perhaps we can help you towards the cost of a needed item.


“We consider ourselves to be well blessed to receive such a generous contribution that you have sacrificed which will go a long way to relieving any further stresses we may have in the future.”


“I would like to thank you very much for the funds given to Mrs R towards the stairlift. Since her stroke last year her costs have been spiralling and this has taken a worry off her shoulders.”

Mrs D

“My grateful thanks for the cheque for the mattress. I am delighted to tell you that after only three nights the pain in my back and limbs has abated.”


“Thank you once again for the financial help with my dental and optician expenses.”


I recalled the Benevolent Fund from my days working with NatWest and with some hesitation I contacted them to see if they could help me out. The Trustee I spoke to was warm, friendly and understanding and suggested I complete an application form. Almost by return of post I received a most generous offer along with a cheque for which I was extremely pleased and grateful. I have now taken delivery of my new lift and rise chair which is such a help to me. Thank you so very much for your kindness and prompt attention.



The NatWest Group Pensioners Benevolent Fund is an independent registered charity for retired RBSG/ NatWest Group employees and their dependants. The fund is managed by a board of Trustees, all volunteers, the majority of whom are retired Group employees themselves.


Linda Webster

Linda is chair of the board of trustees. She lives in Edinburgh and worked for RBSG for 20 years, until 2011, all of them in Technology Services. As well as the Benevolent Fund, Linda also volunteers with the RVS, supporting the Edinburgh Library Link service.


Nigel Hay

Nigel, along with Linda, reviews all applications for assistance from the fund. Nigel was a Nat West Bank Senior Manager before moving to the Voluntary sector where he was Chief Executive of a grant maker in London and the Financial Director of the Institute of Internal Communications. A Londoner, Nigel now lives in Oxfordshire. Married, his wife is significantly disabled by Multiple Sclerosis.


Andrew Greenhalgh

Andrew is the fund’s Treasurer. He joined NatWest Trust Department in 1974, working in Manchester and Birmingham, before moving to North Staffordshire in 1989 to work in the recently launched Personal Financial Planning Service. He left NatWest in 1999 to pursue other career opportunities.


Cliff Kendall

Cliff manages donations and bequests and liaises with HMRC on Gift-Aid. After 32 years’ service he retired as a Senior Manager in NatWest and subsequently held posts as a Call Centre Manager for a fund management company, a Director of a pre-employment screening company and a Manager in NHS Primary Care. He has also been a trustee of several locally based registered charities including Citizens Advice.


Walter Brown

Walter is an Associate of the Chartered Governance Institute. He joined Coutts & Co in London direct from college. After subsequent spells as a lender manager with Toronto-Dominion Bank and National Bank of Kuwait, he went on to co-found his own recruitment business in 1987, specialising in the financial sector. Following retirement, he became a trustee of the Benevolent Fund in 2021.


Megan Virrels

Megan joined the board of trustees in 2022. She has worked for the NatWest Group since 2007 in a variety of roles, most recently as CEO of NatWest Social & Community Capital, an impact lending charity. She also serves as a non-executive director of Scotcash CIC, the ethical and affordable lender and lives in Kent with her husband, two stepsons and a chocolate Labrador.


“Please convey my gratitude to all concerned for their generosity towards me … over this difficult period.”